1. Introduction

Welcome to Sawaig! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using Sawaig, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our platform.

2. About Sawaig

Sawaig is a multi-vendor online marketplace that connects customers with independent sellers offering a wide range of products. Each vendor is responsible for managing their products, listings, pricing, and policies, while Sawaig facilitates the platform and overall user experience.

3. User Accounts

To access certain features of Sawaig, you may be required to create an account. You are responsible for maintaining the confidentiality of your login information and for all activity under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Product Listings and Vendor Responsibility

Vendors are solely responsible for the accuracy, legality, and quality of the products they list. Sawaig is not liable for any disputes related to product descriptions, pricing, warranties, or delivery. All product issues should be addressed directly with the vendor.

5. Orders and Payments

When you place an order on Sawaig, you agree to pay the full price for the items, including any applicable taxes and shipping fees. Payments are processed through secure third-party gateways. Order fulfillment is the responsibility of the respective vendor.

6. Cancellations, Returns & Refunds

Each vendor has their own return, refund, and cancellation policy. Please review individual store policies before making a purchase. For issues or questions, contact our support team at [email protected].

7. Prohibited Activities

You agree not to misuse the platform. This includes but is not limited to: providing false information, harassing vendors or users, attempting to hack or disrupt our services, or violating any applicable laws. Violations may result in account suspension or legal action.

8. Intellectual Property

All content on the Sawaig platform, including logos, text, graphics, and images, is the property of Sawaig or its vendors and protected under intellectual property laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

Sawaig is not responsible for direct, indirect, incidental, or consequential damages arising from your use of the platform or purchases made through it. Our role is limited to providing a digital space for buyers and sellers to connect.

10. Changes to These Terms

Sawaig reserves the right to modify or update these Terms at any time without prior notice. Continued use of the platform after changes implies acceptance of the updated Terms. We encourage you to review this page regularly.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us at [email protected].